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Disclaimers

Kalmi AI products are classified as a consumer health product focused on prevention, self-management, and follow-up support for mental well-being. They are not intended to provide medical treatment, advice, or diagnosis and is excluded from regulation by the Therapeutic Goods Administration (TGA) under the Therapeutic Goods (Excluded Goods) Determination 2018.

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1. Scope of Services

Kalmi is an artificial intelligence-driven journaling and self-care support tool designed to encourage mindfulness, reflection, and self-awareness.

Kalmi does not:

  • Provide specific treatments, treatment plans, or treatment suggestions.

  • Replace professional medical advice, diagnosis, or treatment.

  • Act as a substitute for licensed mental health practitioners, psychologists, psychiatrists, or counsellors.

  • Guarantee any specific outcomes related to mental health or well-being.

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Kalmi is designed to be a supportive tool and should not be relied upon as a replacement for professional medical or psychological care.

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2. Anonymity and Privacy

  • All interactions with Kalmi AI products are automatically anonymised to protect user identity.

  • No humans view, analyse, or process your conversations.

  • Anonymised analytics data, including demographics and usage patterns, may be shared with trusted third parties for product improvement and insights.

  • Data privacy and security measures align with Australian privacy standards and industry best practices.

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For more details, refer to our Privacy Policy.

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3. User Responsibility

  • Users are responsible for their own health and well-being decisions.

  • If you experience persistent mental health symptoms, distress, or emotional crises, you should seek assistance from a qualified healthcare provider or mental health professional.

  • Kalmi Pty Ltd is not liable for any decisions or actions taken based on AI-generated content or recommendations.

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4. Emergency and Crisis Situations

Kalmi AI products are not equipped to handle emergencies or crisis situations.

If you are experiencing any of the following:

  • Thoughts of self-harm or suicide

  • Severe emotional distress

  • A mental health crisis

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Please contact the below if located in Australia:

  • Emergency Services: Dial 000 (Australia)

  • Lifeline Australia: 13 11 14

  • Beyond Blue: 1300 22 4636

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Kalmi product interactions are not monitored in real-time and cannot provide immediate assistance in emergencies.

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5. Limitations of Liability

  • Kalmi AI products, their creators, affiliates, and service providers disclaim all liability for any harm, damage, or loss resulting from the use of the application.

  • Users acknowledge that Kalmi AI is an informational and supportive tool, not a replacement for professional care.

  • Kalmi Pty Ltd does not guarantee the accuracy, completeness, or effectiveness of AI-generated responses.

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6. Regulatory Compliance

  • Kalmi AI products are not classified as a medical device under the Therapeutic Goods Act 1989 and does not fall under TGA regulations.

  • It operates strictly within the scope of self-care support tools as defined by relevant regulatory frameworks.

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7. Acceptance of Disclaimer

By using Kalmi AI products, you acknowledge and agree to the terms outlined in this Disclaimer. If you do not agree with these terms, please refrain from using the Services.

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For any inquiries or concerns, please contact us at:
Email: support@kalmi.com.au

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