top of page

AI Transparency Statement

Last Updated: 30 December 2024

​

At Kalmi AI, we are committed to transparency, accountability, and the ethical use of artificial intelligence in our services. This AI Transparency Statement provides an overview of how our AI-powered journaling and coaching system operates, its intended purpose, and the measures we take to ensure privacy, fairness, and accountability.

​

1. Purpose of Kalmi AI

Kalmi AI products are designed to support self-care, mindfulness, and emotional well-being through guided journaling, reflective prompts, and AI-generated insights.

The systems are not intended to:

  • Diagnose or treat mental health conditions.

  • Replace professional mental health services.

  • Provide medical advice.

Kalmi Pty Ltd aims to empower users with accessible, supportive tools for mental well-being.

​

2. How Kalmi AI Works

Kalmi Pty Ltd utilises OpenAI's GPT technology to generate responses and journaling prompts.

  • User Interaction: Users input journal entries or respond to prompts within the Kalmi AI interface.

  • Anonymisation: All user inputs are anonymised before being processed.

  • AI Processing: Anonymised inputs are sent securely to OpenAI's API for analysis and response generation.

  • Response Delivery: AI-generated responses are returned to the user via the Kalmi AI platforms.

Kalmi AI products operate in real-time and do not make decisions on behalf of users.

​

3. Data Use and Privacy

  • Types of Data Collected: Anonymised conversation logs, basic usage statistics, device information, and anonymised analytics data (e.g., demographics and patterns).

  • Data Handling: Data is anonymised before processing and securely encrypted during transmission and storage.

  • Data Retention: Anonymised data is retained only as long as necessary for operational and improvement purposes.

  • Third-Party Processing: Anonymised data is processed via OpenAI's API, which adheres to strict data privacy standards.

For more details, refer to our Privacy Policy.

​

4. Human Oversight and Accountability

  • Kalmi AI products operate without real-time human intervention during journaling sessions.

  • Human oversight is applied in system development, monitoring, and quality assurance processes to ensure ethical and responsible use.

  • The founder of Kalmi Pty Ltd is responsible for ensuring AI accountability and alignment with ethical standards.

  • Users can provide feedback or raise concerns via sarah@kalmi.com.au.

​​

5. Limitations of Kalmi AI

Kalmi AI products are not a substitute for professional medical or mental health care.

  • It does not diagnose, treat, or provide medical intervention.

  • It cannot respond to crisis situations or immediate mental health emergencies.

  • Its outputs are generated based on user input and may not always align with individual needs or specific therapeutic requirements.

If you're experiencing a crisis, please contact emergency services or a licensed healthcare professional immediately.

​

6. Risk Management and Mitigation

Kalmi Pty Ltd takes the following steps to address potential risks:

  • Bias Reduction: Continuous monitoring to identify and reduce biases in AI-generated responses.

  • Security Measures: Encryption and anonymisation protocols to protect user data.

  • Ethical Oversight: Compliance with Australian AI Ethics Principles and privacy regulations.

  • User Feedback: Mechanisms to collect and act on user concerns or suggestions.

​​

7. Ongoing Transparency and Updates

  • This Transparency Statement will be reviewed and updated regularly to reflect changes in Kalmi AI product functionality, data practices, or regulatory requirements.

  • Significant updates will be communicated via email notifications or in-app alerts.

​

8. Contact Us

For questions, concerns, or feedback regarding this statement, please contact:
Email: sarah@kalmi.com.au

bottom of page